Jack came to install on Monday, November 10th. Working alone (he prefers to do it this way), he stayed late every day, and finished on Saturday, November 15th. Jack was super meticulous, very considerate, and very clean with the work he did. He made one error in how a cabinet door was drilled, was quick to report it, and a new door was placed on rush order (at their expense). That door has since been replaced at a time that was very convenient for me. Shawn was the salesperson who came to our house. He was honest, had great ideas (both for appearance and cost savings). He does not "nickel and dime" his customers. He coordinated everything with the granite counter company and with a plumber and everything ran smoothly. Shawn even stopped in during the week to check on the job. I don't think I have ever worked with a better company -- from customer service to quality to work to reasonable pricing. We found them on Angie's List and it was the best find ever! I understand that this company has teams of installers, but I can't say enough about Jack. So courteous and professional. Granted, he took longer than if we worked with someone else, but the quality was terrific. For someone who needs the job done faster, I'd ask Shawn about a team of two. For me, it didn't matter. I can't recommend this company enough. A+ rating!!